Solution Information

Alarm Receiving Centres
Control center for security agencies


Solution Description

The Alarm Receiving Centers (ARC) solution is part of NAM® technology, one of the business units of NAM system. Our ARC solution is the latest-generation security system built out of the first-rate hardware components from established IT suppliers combined with our own software. This system is specially designed to fulfill the needs of every security agency with as many as thousands of connected objects.  ARC together with our software application provides extensive tools for monitoring and guarding objects and offers many additional features such as audio call recording, video verification, SMS and e-mail notification, and many others. The system also helps navigate the dispatch of emergency vehicles in case of a confirmed alarm. All processes are automated and there is no room for error or delay in action. Our ARC offers high accessibility with a connection to the NAM system monitoring center, no downtime and 24/7 service provided by our controlling office with highly skilled and dedicated staff. We build and improve our systems and processes around the individual needs of our customers. Our main goal is to help improve the services of our customers, but at the same time to reduce unnecessary expenses related to false alarms and needless dispatch.

Solution Benefits

  • Complex security system with high accessibility
  • Backed by 24/7 controlling department to assure smooth operation of the system
  • Emergency vehicle dispatch management
  • Video verification of initiated alarms
  • Audio call recording
  • SMS and email notification
  • Integration with external services and software (such as patrolling system)

The solution is intended for:

  • Security agencies with unlimited number of connected objects
  • Fireflighting departments
  • Municipal police
  • Large industrial companies

This Solution brought to you by NAM system, a.s.